Addressing the Health Service Commission (HSC) Heads of departments during the first QMS Management Review meeting, the Acting Secretary to the Commission Mr Angelbert Mbengwa underscored the need to improve and uphold quality standards of operations.
The meeting follows concerted efforts in in a journey towards ISO certification including the development and implementation of QMS standard operating procedures and awareness among other areas in line with ZWS 9001:2015 requirements. The attainment of ISO certification will see the Commission improve on its operations and efficiency in fulfilling its mandate.